ISO 27018
ISO/IEC 27018 is an international standard for the protection of personally identifiable information (PII) in the cloud. It builds upon ISO 27002 and is specifically aimed at cloud providers acting as data processors. It provides guidance and controls to ensure that cloud providers manage customer data responsibly, provide transparency, and uphold customer rights such as access and erasure. The standard helps providers meet legal requirements and build customer trust by providing mechanisms for compliance and audits, making it an extension of ISO 27001.
Key Objectives and Content
Protection of Personally Identifiable Information (PII): Focus on personal data in public cloud services.
Transparency: Ensuring customers know how their data is used.
Customer Control: Enabling customers to manage their data (e.g., access, erasure).
Extension of ISO 27001/27002: Provides additional controls for the cloud environment.
Legal compliance: Helps cloud providers fulfill obligations under data protection laws (such as the GDPR).
Contractual agreements: Supports the drafting of contracts between cloud providers and customers.
Who is this standard relevant for?
Providers of cloud services (public cloud) that process personal data.
Companies that want to supplement their ISO 27001 certification with a strong data protection component.
Implementation and certification:
Organizations must assess their existing security processes and close any gaps.
Certification requires an audit by independent auditors and is often conducted in conjunction with ISO 27017.
Large providers like Google Cloud are certified to ISO 27018.